Casoo review

Overview

This Casoo review covers the licence, the company behind the site, payments, withdrawal limits, bonus rules and the risks to know before you deposit. Casoo is an online casino with a space theme, slots, live dealer games and a loyalty currency called Glimmer. It works mainly in euros but also takes Bitcoin, Litecoin and Ethereum.

According to its terms (version 1.2, last updated 15 April 2026), Casoo is owned and operated by TRINK N.V., registered in Curaçao with number 163848. Payments are processed by CALLISTEMON LTD, registered in Cyprus. Casoo is marketed through the affiliate network Spinwise, which lists 2018 as its launch year. The earliest public trace we found is a Casoo forum thread from July 2019.

Our method: we have not made real-money deposits or withdrawals at Casoo, and we have not tested its support. Figures below come from Casoo’s own pages and terms, the Anjouan register and player reports, and we label them that way. Casoo is an affiliate partner of this site: the Visit button is a referral link and we may earn a commission. Affiliate deals never change our scores or status. The scores also reflect the site owner’s own experience working with the team behind Casoo, and the fact that no user has reported a problem with Casoo to us.

Is Casoo legit and safe?

Casoo is a licensed, operating casino with a named company behind it. The licence is offshore, though, and the people who own TRINK N.V. are not public.

• Licence. The Anjouan Gaming Authority’s public register lists Trink N.V. with licence ALSI-202503021-FI1, status “valid”, issued 18 March 2025 and expiring 17 March 2027. It covers three domains: tsars.com, bulletz.com and casoo.com. We checked it on 3 November 2026.
• Anjouan licence. An Anjouan licence gives you little protection in a dispute. We found no independent dispute service behind it. Casoo’s terms name [email protected] as the licensing contact if support doesn’t resolve a complaint.
• Domains and history. On our visit, casoo.com redirected through go2casso.com to casoo46.com. Only casoo.com is on the licence. Old text left in the site’s code names a different operator, Fortuna Games N.V., with a Curaçao sub-licence, for a casoo888.com domain. We could not confirm when ownership changed. Spinwise’s brand page still lists the licence as “Curacao”.
• Responsible gambling. You can set a deposit limit and self-exclude, but only by emailing [email protected]. The terms allow self-exclusion from one day; the responsible gaming page says 6 months to 5 years. We saw no 2FA option or reality checks.

We found no regulator action, court case or hack involving Casoo.

Bottom line: Casoo is licensed and has a named company, but its owners are anonymous, its domains change, and its regulator is weak.

Deposits & withdrawals

Casoo is a hybrid casino: cards and e-wallets first, with crypto as one option. Its public payment page, as shown to us from Denmark, lists MiFinity, Skrill, Direct Banking, Visa and Mastercard, Bitcoin, Litecoin and Ethereum. The logo strip on its home page also shows Tether, TRON, Neteller, Paysafecard, BLIK, Apple Pay and Google Pay. Methods vary by country, so check the cashier.

Coin	What Casoo shows
Bitcoin (BTC)	Payment page: deposits and withdrawals, €20–€5,000 per transaction
Litecoin (LTC)	Payment page: deposits and withdrawals, €20–€5,000 per transaction
Ethereum (ETH)	Payment page: deposits and withdrawals, €20–€5,000 per transaction
Tether (USDT), TRON (TRX)	Home page logos only; not on the payment page we saw

The terms say crypto must come from your own wallet on the coin’s native network, not straight from an exchange such as Binance. Your first crypto deposit sets the wallet address for withdrawals.

Limits and fees. The minimum deposit and withdrawal is €20. The terms cap withdrawals at €2,000 a day, €5,000 a week, €10,000 a month and €120,000 a year. If your winnings came from the welcome package, Casoo can cut this to €500 a week. Casoo says withdrawals carry no commission, but it may charge a 20% fee if you withdraw before betting 3x your deposit on slots (5x on other games). Balances over €25,000 and wins over €10,000 or 5,000x the bet can trigger a “game check” of up to 7 working days.

What	Our tests	Casoo says / player reports
Deposits	Not tested yet	Credited after network confirmation (crypto)
Withdrawals	Not tested yet	Payment page: processed in under 24 hours. T&Cs: queued up to 72 hours, paid within 7 days after KYC. Trustpilot reports range from hours to weeks.

KYC and account checks

Casoo’s KYC policy makes full verification compulsory before any withdrawal, or once your lifetime deposits pass €2,000. You upload photo ID, a selfie holding it and a bank statement or utility bill. Casoo says it reviews documents within 24 hours. Until you are approved, you cannot withdraw and cannot deposit more than €500 in total. Before every withdrawal, Casoo runs an “algorithmic and manual check” of your activity.

Casino games & providers

Casoo says it has more than 5,000 games. Its home page names Pragmatic Play, Hacksaw Gaming, Nolimit City, Play’n GO, Push Gaming, Big Time Gaming, ELK Studios, Relax Gaming, Thunderkick, Yggdrasil, Amatic and Evolution. The lobby also shows Novomatic, Shady Lady, JustSlots and Peter and Sons. Live dealer games come from Evolution and others. Casoo has no provably fair games; outcomes rely on each studio’s random number generator.

Bonuses & VIP

Casoo’s welcome package spreads over four deposits:

1. 100% up to €300 plus 100 free spins (minimum €20, 25x wagering)
2. 100 free spins at €0.20 each (20x on winnings)
3. 100% up to €300 (minimum €30, 20x wagering)
4. 150 free spins at €0.20 each (15x on winnings)

A wagering requirement is how much you must bet before you can withdraw bonus money. At Casoo it applies to deposit plus bonus. Deposit €100, get €100, and you must bet 25 × €200 = €5,000. The max bet is €5, each offer lasts 3 days, and only slots count fully. Table and live games count 0%, and slots with 97.5% RTP or more don’t count. Bonuses are “sticky”: the bonus itself can’t be withdrawn. Paysafecard deposits don’t trigger bonuses, and welcome bonuses aren’t offered in Brazil, Finland, Ireland or Croatia.

Glimmer is Casoo’s loyalty currency. You earn it on slots and spend it in the Glimmer shop on spins and bonus money. Casoo says Glimmer rewards are wager-free. A level system (“Infinite progression”) adds cashback, free spins and “super spins”, and the home page advertises weekly cashback of up to 30%. Note the terms: winnings from free rewards, including Glimmer, cashback and free spins, are capped at €1,000.

Licence, restricted countries & legality

casoo.com holds an Anjouan licence. It has no UK, Malta or US licence.

Casoo restricted countries, from its terms (15 April 2026) and KYC policy, include:

• United States and its territories, the United Kingdom and Australia
• France and its territories, the Netherlands including Aruba, Curaçao, Sint Maarten and the Caribbean Netherlands
• Denmark, Germany, Austria, Spain, Portugal, Slovakia, the Czech Republic, Hungary, Slovenia, Serbia, Cyprus and Malta
• Latvia, Lithuania, Estonia, Russia and Ukraine, plus Ontario in Canada

Some studios also block extra countries. Casoo’s terms forbid VPNs and say accounts are blocked if you move without telling them. Using a VPN to hide your location can cost you your account and balance. Even where Casoo is not blocked, an offshore licence does not make it legal where you live.

Customer support

Casoo advertises 24/7 live chat with human agents, plus email at [email protected]. The site offers seven languages. Complaints go to [email protected] first. Trustpilot reviewers are split: some praise fast chat replies, others report waiting weeks for answers. We have not yet run our own support test.

Verdict

Casoo suits euro players who want a large slot lobby, moderate welcome wagering and a loyalty shop, and who may pay with crypto. It is licensed, the operator is named, and the complaints we could read were mostly resolved.

Against that, the withdrawal caps are tight, the 20% low-turnover fee and €1,000 free-reward cap can bite, and KYC comes before any payout. We have not tested it and rate it Caution. Avoid it if you live in a restricted country, expect big wins paid at once, or want a crypto-only, no-ID casino. Never use a VPN. Gambling should be entertainment, not income. If it stops being fun, set limits, take a break, or contact GamCare, Gamblers Anonymous or the National Council on Problem Gambling.